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Services Pat Provides

 

Planning and preparation services for technology-enabled meetings

as well as conducting the meeting and supplying a report afterward. 

Pat Esslinger’s approach to conducting high-tech, face-to-face sessions is to focus on the client’s unique needs, take as much of the load off the client as possible, and call as little attention as possible to herself and the technology she uses in order to avoid distracting the group from their task.  She provides extraordinary value in facilitating groupware-supported meetings through in-depth knowledge of Federal management, meticulous advance planning, complete consultation with clients combined with full appreciation of the value of their time, expert judgment in applying collaborative meeting software functionality to the client’s needs, unusual proficiency and speed as a technographer, and ability to identify and synthesize key concepts as they develop in the session. 

Because she is able to perform simultaneously as facilitator and GroupSystems technographer, Pat’s groupware sessions not only accomplish far more than traditional facilitated meetings, but they do so much faster than typical GroupSystems-supported meetings where the participants have to sit and watch the facilitator and technographer consult with each other during the session.  Her multi-tasking, synchronous facilitation and technography, combined with her grasp of the substance of the group’s deliberations, make the software demands transparent to the participant.     

With Pat‘s unique background combining experience as a Federal manager and expertise in technology-enabled facilitation, she is often preferred for supporting Federal agencies’ groupware sessions

In preparation for group sessions, in consultation with the client, Pat:
 

bulletdetermines the objectives of meeting, identifies the desired outcome, and defines the end product needed
 
bulletexplores strategies to achieve those ends
 
bulletidentifies issues to be addressed in the electronic group sessions as well as other issues that could come up and how to respond to them
 
bulletdevelops approaches for analysis of opinions and formulation of recommendations
 
bulletdetermines steps in the process of developing the end product of the group sessions
 
bulletprepares the meeting agenda 
 
bulletrecommends information to be communicated to meeting participants in advance
 
bulletselects GroupSystems tools to be used during the session, sets up electronic formats, and loads "going-in" data
 
bulletprepares any other involved staff or consultants for their support role in the sessions
 
bulletprepares the meeting room

Prior to the meeting, Pat can administer a web-based questionnaire to expected meeting participants or other players to gather preliminary opinions or other data to inform development of the meeting agenda. (Click here to read more about these on-line surveys)

During the electronic meeting, Pat:

bulletfacilitates the group discussion 
 
bulletteaches participants how to use the software
 
bulletruns the software 
 
bulletrecords oral discussions

After the meeting, Pat 

bulletprovides a report of proceedings 
 
bulletmay administer another web-based questionnaire to get broader input or meeting participants' comments on the product that resulted from the meeting
 
bulletfollows up with the client to assure satisfaction

Depending on the client's needs, Pat may partner with in-house staff or contract consultants to provide some of these services. Some of the consulting companies Pat has partnered with successfully are listed on the clients & partners page of this website.

Find out more about:

bullet How these meetings work
bullet What some of them have accomplished
bullet Stategic Planning
bullet Developing Competency Models
bullet Alternative Dispute Resolution
bullet On-line Questionnaires

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To talk about setting up a meeting using groupware, contact:

Patricia Esslinger
Groupware Facilitator
phone 301-657-8013
Pat@PatEsslinger.com